Opening: Microsoft Teams, a vital communication platform for countless users, is currently grappling with a widespread outage, leaving users across multiple regions facing connectivity challenges and delays. Since Thursday morning, January 26th, 2024, a myriad of issues has surfaced, ranging from login difficulties to disrupted meetings and delayed messages.

What Microsoft Users Are Facing:

1. Connection Problems: Users are encountering issues logging in, facing server connection problems, and dealing with frozen applications.
2. Message Delays: Messages are taking longer to send, and some are not loading correctly in both channels and private chats.
3. Meeting Disruptions: Some users find themselves stranded in waiting rooms, while others experience missing messages upon joining meetings.
4. Media Access Issues: An inability to view or download images, videos, and other media content is adding to the frustration.
5. Functionality Limitations: Users are grappling with missing messages, delayed call recordings, and limited bot functionality.

The Root Cause:

According to Microsoft, the outage stems from a networking issue affecting a portion of their database infrastructure. The company is actively working on implementing a failover solution to rectify the problem.

Affected Regions:

The impact of this outage is widespread, primarily affecting users in North America, Europe, the Middle East, and Africa.

Current Status of Microsoft:

Microsoft is closely monitoring the situation and is providing updates through the Microsoft 365 admin center under incident report TM710344. As of now, there is no estimated time for the full restoration of services.

Additional Information:

• Users encountering “We’ve run into a server error…” messages are likely affected by the ongoing outage.
• Users performing a cold boot might find themselves unable to log in entirely.
• The incident report contains detailed information on specific scenarios and functionalities affected.

As we navigate through this temporary setback, Microsoft assures users that they are actively addressing the situation. Stay tuned for further updates through the Microsoft 365 admin center for the latest information on incident report TM710344.

 

Microsoft Teams is currently experiencing a global outage since January 26th, 2024, resulting in significant disruptions for users worldwide. Connection issues, frozen apps, and delays in message delivery are among the challenges faced by users. Additionally, disruptions to meetings and difficulties accessing media such as images and videos have been reported.

The outage is attributed to a networking problem affecting a specific database segment, and Microsoft is actively working on implementing a failover solution. Users in North America, Europe, the Middle East, and Africa are impacted, and Microsoft is providing updates on incident report TM710344 without a specified restoration time. Users encountering login issues, particularly those receiving the We’ve run into a server error… message or performing a cold boot, should stay informed through the Microsoft 365 admin center for ongoing developments and restoration updates.